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Do It Online

Register for Online Appointments & Prescriptions

If you wish to register for online services then please complete the form below and either email it to us at high-uhb.gp56006-reception@nhs.net  or send it back to us by post.  

Online Appointment Registration Form


Help Registering

Vision has created a set of instructions and a video tutorial to help you with the migration of your account. You can access the material here: http://help.visionhealth.co.uk/Patient_Services_-_Patient_Help_Centre/v1.7/Content/B_Help/Migrations/Migrations.htm

Link to Patient Services Website


Keeping your Information Private

Please note that there are future plans to make results and other medical information available to you through this service; so if other members of your family share your email address to access Vision Online, it may be worth you considering registering with a different email address, otherwise there is scope for your medical details to be read by others.

If you wish to change your email address then you can do so before the migration in the ‘My Details’ Tab after logging into Vision Online services: https://myvisiononline.co.uk/vpp/login.jsp


Children age 12 to 18

In Scotland, the law deems children over the age of 12 to have the capacity to make their own decisions; that capacity extends to decisions about their medical care. Therefore, if you currently access the system for a child between the age of 12 and 18,  we will be writing to the child to advise them of that and to inform them that they can, if they so wish, operate and access their own account.  You may wish to discuss this with your child before they receive our communication, so we will delay sending the letter to them until 17th August 2018.

As soon as we find out more information we will post on our facebook page and append it to the Online services page of our website. Please follow us on facebook for the latest information.

https://www.facebook.com/cairnmedical/


SMS Appointment Reminders

To receive SMS reminders, you will need to ensure your mobile phone number is registered with us.  Please see our SMS Page for more details.


Having Problems?

For help with online appointments, please call the appointments team on 01463 712233 or email them at high-uhb.gp56006-reception@nhs.net

Please note we cannot take prescription requests over the telephone.


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