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Opening Hours

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Telephone Opening Times:

Appointments

Our phone lines are open from 0800-1800 Mon-Fri.  Please note that the lines are very busy between 0800 and 0900 daily, so it may be better to phone later unless you need to make or cancel an appointment for that day.  Please select Option 1 for Appointments

Please note that between 08:00 and 08:30, our phone lines will take cancellations and Emergency calls only.   

Results and Enquiries

Our Admin office is open between 9 am and 5pm for information about test results and general enquiries, including basic information about repeat medications.  Please select Option 1 for Enquiries/Results

Prescription Queries

Our Pharmacy line is open from 10am to 4pm and is intended only for Pharmacies to contact the Practice.  Please select Option 2 for Pharmacy.

Extended Hours

We provide an extended hours service most Tuesdays (see below). 

Building Opening Times

The building is open during the following times:

Mon: 0800 - 1800 (appointments 0830-1620)
Tue:  0800-1900 (appointments 0830 - 18:15) (See note below)
Wed: 0800 - 1800 (appointments 0830-1620)
Thu:  0800 - 1800 (appointments 0830-1620)
Fri:   0800 - 1800 (appointments 0830-1620)
Sat/Sun: Closed

Note: 

On Tuesdays, we conduct staff training between 12:30 and 14:30.  The building will be closed but we will offer an EMERGENCY SERVICE, dealing only with cases where a delay beyond 14:30 may result a deterioration in health that poses a significant risk of harm to the patient.  Please dial 01463 712233 and select Option zero.

What about evenings and weekends - when we are closed?

When the surgery is closed and you are too ill to wait until it re-opens, contact NHS 24 on 111.

In a life threatening emergency or after a serious accident/injury, you should call 999 and ask for an ambulance.

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