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Welcome to Cairn Medical Practice!
Server/IT Upgrade - Repeat Prescriptions
Our main server is due for replacement on Wed/Thu the 1st/2nd June. We will not have access to the clinical system for most of that period and will be unable to process Prescriptions or make advance apointments. We will have a manual process in place to allow 'on the day' appointments to be made.
If you are likely to need a repeat prescription during the week 30th may to 3rd June, please order now to give us time to process the request. We will be unable to process repeat requests after 15:00 on Monday 30th May.
The plumbers have given us a new date for the refurbishment of the downstairs Patient Toilet: the work will be conducted on Thu/Fri 12&13th May. Regrettably, the downstairs toilet will not be available on those days.
The Roadworks on Culduthel Road are now right outside the Practice. There is a temporary Bus stop just outside the Practice gates, so please be careful entering or exiting the car park.
Fees and Charges
With effect from 1st April 2016, we have a revised scale of fees and charges.
For full details, please see our Fees and Charges page.
For certain items, we will ask for payment in advance, at the time of booking.
We can accept payment by Cash, Cheque and most credit/debit cards (not AMEX)
SMS Appointment Reminders
We now offer confirmation and reminders of appointments by SMS. Please complete a consent form to activate this service. For more information, see our SMS Page
Each year, over 25,000 people in Europe die from infections that are resistant to antibiotics. We need to use antibiotics wisely and educate the population that they won't cure things like a cold or normal sore throat. Just as important, we need to ensure that people finish a course of antibiotics and don't stop taking the tablets because they feel better.
If you want to learn more about antibiotic resistance, and the consequences of it, watch this YOUTUBE video.
Did you know?........
Anticipating Your Care Needs.
If you suffer from an on-going condition that may result in a crisis of either a health or social care nature, then you can leave instructions about your wishes for treatment at a time when you might not be able to tell the medical staff yourself. The instruction is called an Anticipatory Care Patient Alert, or ACPA. They are particularly beneficial for patients in care homes, patients with conditions such as Cancer, early stages of dementia or any other condition that is likely to result in a crisis or emergency admission. This information is shared with the NHS Out of Hours Service and NHS 24, so that the whole system is aware of your wishes.
If you would like to discuss an ACPA, please ask your doctor at your next appointment.
Attendance at Appointments
Between 1 Jan 2015 and 3 Dec 2015, out of 61,500 appointments booked, we lost 3200 appointments because patients did not arrive. Each week, that equates to approximately 2 doctor days. If you cannot make it to your pre-booked appointment then please let us know. In that way, we can give the time to another patient.
At Cairn, we have a policy for dealing with persistent non-attendance and that policy could result in a patient being removed from our list and having to find another doctor. We are starting to be more stringent in the implementation of that policy. Full details are here: DNA Policy
Cairn is a busy, urban practice located a 10 minute walk from Inverness City centre. We have approximately 9600 patients, serviced by 11 doctors, 3 nurses and 2 Healthcare Assistants.
Our building is on two floors with no lift access. The building is accessible at ground floor level for wheelchair users and patients with other disabilities. For patients who cannot use the stairs, we can make arrangements for you to be seen in a ground floor consulting room. Please let us know when booking your appointment if you need to be seen downstairs
Cairn is a training practice; we participate in the education of doctors and other healthcare staff at all levels, from university students to qualified doctors who are specialising as GPs. Occasionally, there may be a student or a trainee GP present during consultations. If you are not happy for them to be there then please tell us - you will not offend anyone!
(Site updated 25/05/2016)