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Welcome to Cairn Medical Practice!
Practice Closed Wed 21st March from 1300
All Inverness GP practices will close from 1300 on Wed 21st March and re-open at 08:00 on Thu 22nd March. The closure is to allow staff and Clinician training. Medical assistance is available by calling NHS 24 on 111 (Free from UK mobiles and landlines). The A&E department at Raigmore is open as normal for EMERGENCIES, please do not present just because you cannot get to your GP today.
Changes to our 'On The Day' Appointment Service.
We will be changing how we allocate appointments to patients who request to be seen immediately. Full details are here:
We are Recruiting!!
We are looking to recruit an additional Nurse Practitioner - see below for details.
Visiting From Overseas?
The NHS is paid for by UK tax payers; your eligibility for free healthcare will depend upon several factors.
Treatment in an emergency is free for all but on-going care may be subject to a charge for visitors that are not-entitled.
Most EU citizens can obtain free health care provided that they can show an EU passport and a EU Health Insurance Card
British Passport holders who live abroad are not automatically entitled to free care. The rules are complex;
Details for holiday makers are available here: http://www.cairnmedical.co.uk/page1.aspx?p=4&t=2.
Details for workers, or British Citizens resident abroad are here:https://www.nhsinform.scot/care-support-and-rights/health-rights/access/healthcare-for-uk-passport-holders-living-or-working-abroad
Any charge that we make may be covered by your Travel insurance. Currently, our charges for non-entitled patients are:
Any medication that the Pharmacy dispenses will attract a separate charge, in addition to the charge for the GP producing your prescription.
Confidentiality - Children Aged 12+
Often we are asked by parents to discuss the medical affairs of their children. Whilst, to a parent, this may seem a perfectly reasonable request, the law in Scotland sees things differently. In Scotland, a child is assumed to have capacity (mental and legal) once they pass 12 years of age. From that point on, with regard to disclosing information to others, the law requires that they be treated as an adult. Therefore, we cannot discuss the medical affairs of children age 12+ unless we have the consent of the child. this differs from the law in England, where a child is treated as such until they are age 16+.
More information can be found on the website of the Medical Defence Union, Here and in a brochure which can be downloaded here: Confidentiality Toolkit
SHARE is a new initiative to establish a register of people living in Scotland willing to provide secure access to their health records. This access can be incredibly useful when it comes to developing new treatments and cures for heart disease and other conditions. GoSHARE (Genetics of SHARE) is a sub-study of SHARE, where we are also asking permission to store and use blood that remains after routine clinical testing. No blood sampling is required specifically for this.
The GoSHARE register will allow research into the relationship between genes and disease, and responses to treatment. This is an important growing area of research as the activity of the gene variations could be used to develop new, more effective drug treatments for individuals. Carrying out genetic research can also help us to understand why people get different diseases and why some people respond differently to a particular medicine. If you sign up, you might be invited to take part in a research study in the future but it would be up to you at the time to decide if you wanted to take part.
It only takes a minute to join the SHARE register, but together we can make a real difference to Scotland’s future health.
For more information, or to register; http://www.goshare.org.uk/
SMS Appointment Reminders
We now offer confirmation and reminders of appointments by SMS. Please complete a consent form to activate this service. For more information, see our SMS Page
Each year, over 25,000 people in Europe die from infections that are resistant to antibiotics. We need to use antibiotics wisely and educate the population that they won't cure things like a cold or normal sore throat. Just as important, we need to ensure that people finish a course of antibiotics and don't stop taking the tablets because they feel better.
If you want to learn more about antibiotic resistance, and the consequences of it, watch this YOUTUBE video.
Did you know?........
Anticipating Your Care Needs.
If you suffer from an on-going condition that may result in a crisis of either a health or social care nature, then you can leave instructions about your wishes for treatment at a time when you might not be able to tell the medical staff yourself. The instruction is called an Anticipatory Care Patient Alert, or ACPA. They are particularly beneficial for patients in care homes, patients with conditions such as Cancer, early stages of dementia or any other condition that is likely to result in a crisis or emergency admission. This information is shared with the NHS Out of Hours Service and NHS 24, so that the whole system is aware of your wishes.
If you would like to discuss an ACPA, please ask your doctor at your next appointment.
Attendance at Appointments
Between 1 Jan 2016 and 25 Nov 2016, out of 62,300 appointments booked, we lost 2900 appointments because patients did not arrive. Each week, that equates to approximately 2 doctor days. If you cannot make it to your pre-booked appointment then please let us know. In that way, we can give the time to another patient.
At Cairn, we have a policy for dealing with persistent non-attendance and that policy could result in a patient being removed from our list and having to find another doctor. We are starting to be more stringent in the implementation of that policy. Full details are here: DNA Policy
Cairn is a busy, urban practice located a 10 minute walk from Inverness City centre. We have approximately 9600 patients, serviced by 11 doctors, 3 nurses and 2 Healthcare Assistants.
Our building is on two floors with no lift access. The building is accessible at ground floor level for wheelchair users and patients with other disabilities. For patients who cannot use the stairs, we can make arrangements for you to be seen in a ground floor consulting room. Please let us know when booking your appointment if you need to be seen downstairs
Cairn is a training practice; we participate in the education of doctors and other healthcare staff at all levels, from university students to qualified doctors who are specialising as GPs. Occasionally, there may be a student or a trainee GP present during consultations. If you are not happy for them to be there then please tell us - you will not offend anyone!
(Site updated 12/03/2018)